Shipping policy

1. Processing Times

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Processing may take longer during peak seasons or holidays.

2. Delivery Times

Estimated delivery:

  • Domestic (USA): 3–7 business days

Delivery times are estimates and not guarantees.

3. Shipping Fees

Shipping fees are calculated and displayed at checkout based on carrier rates.

4. Incorrect Addresses

Customers are responsible for ensuring that all shipping information is accurate. Bien Bebe is not responsible for delays or losses due to incorrect addresses.

5. Lost, Stolen, or Delayed Packages

Once an order is transferred to the shipping carrier, Bien Bebe is not liable for:

  • Lost packages

  • Stolen packages

  • Delivery errors

  • Carrier delays

Customers must file claims directly with the carrier.