Shipping policy
1. Processing Times
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Orders are processed within 1–3 business days (Monday–Friday).
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Processing may take longer during peak seasons or holidays.
2. Delivery Times
Estimated delivery:
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Domestic (USA): 3–7 business days
Delivery times are estimates and not guarantees.
3. Shipping Fees
Shipping fees are calculated and displayed at checkout based on carrier rates.
4. Incorrect Addresses
Customers are responsible for ensuring that all shipping information is accurate. Bien Bebe is not responsible for delays or losses due to incorrect addresses.
5. Lost, Stolen, or Delayed Packages
Once an order is transferred to the shipping carrier, Bien Bebe is not liable for:
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Lost packages
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Stolen packages
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Delivery errors
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Carrier delays
Customers must file claims directly with the carrier.